Blog - Five Interviews

Who’s Getting Hired – Beauty or the Beast?

Who’s Getting Hired – Beauty or the Beast?
Stop the press!!!! Hold the phones!!! You won’t believe what I am about to tell you. Attractive applicants get more opportunities to be interviewed and hired than their “plain Jane” competition. A shocking fact I know.
Of course this isn’t much of a mystery. Most of us already know this and there is plenty of research to prove it. Whether it is right, wrong, fair or unfair is not what this article is here to debate. Attractiveness plays a role when it comes to interviewing for a job and it is important that job applicants and hiring managers understand what this means to them.

First let’s look at a recent study that supports Beauty over the Beast. […]

The Worst Interview Question Ever…Until Now

Business owners and hiring managers pay attention. It’s a given that you all want to hire exceptional people for your business. The challenge is that those of you who are not seasoned interviewers face a daunting task when trying to figure out the right interview questions to ask. To make matters worse your main resource center of information, also known as the Internet, is full of bad interviewing advice. Many websites claim to provide sample questions that are the best for assessing applicant’s skills and attitude. Yet more often than not these questions are incredibly ineffective.

To top it off there is one interview questions that is repeatedly recommended as a must have when conducting interviews and it gets my vote for one of the worst interview questions ever. Let me use a scenario to paint a picture…. […]

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    How to Conduct an Interview: The 1 Question Customer Service Interview

How to Conduct an Interview: The 1 Question Customer Service Interview

Hypothetically speaking….you are permanently stuck on a beautiful tropical island. You decide that you are going to make the most of your new life and open the best restaurant the island has ever seen. Your key ingredients to success are a mouth-watering menu, fantastic ambience and most importantly the best customer service on the island. The only problem is you don’t have your copy of The Right Hire and it’s 5 Interview Template system to provide you the interview questions you need to ask. Furthermore you only have time to ask 1 interview question as there are just too many people to interview. What are you going to do?

Don’t despair. The good news is that if you were to ever find yourself in a bind like this, there is one key interview question that you must ask for any customer service position you are hiring for. I will get to the big question reveal in a minute. […]

5 Key Interview Questions You Need to Hire SEO Experts

In this wonderful digital age we are living in, business owners and sales people rely more and more on their company’s website to attract website traffic and convert that traffic into sales. Unfortunately most of us know very little about how to actually accomplish this. SEO (search engine optimization) is a term you hear a lot these days. However if you are a non-techie like me just the mention of SEO causes an instant dazed and confused look.

The problem is that SEO is really important in driving sales to your business. It’s great to have a slick website but if no one visits it then it really has no productive value. It is important to do some research to understand the power of SEO so that you have an appreciation for what it can bring to your business.

That said, even with some research under our belts it is still a complex specialty. A lot of the time we rely on the so-called IT experts to do the SEO Optimization for us. So how do we know if our newly hired IT professional is an SEO expert if we don’t actually have a clue what they need to bring to the table to fully optimize our websites? […]

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    6 Crazy Simple Ways to Boost Productivity & Employee Engagement

6 Crazy Simple Ways to Boost Productivity & Employee Engagement

Here at Five Interviews we are not all about teaching you how to conduct an interview. We also like to provide you with useful information that will help you manage your employees and create an incredible workplace. In this article we look at some simple, cost effective ways to keep your staff productive and engaged.

Every business owner or manager struggles looking for ways to keep their staff motivated. Unfortunately when it comes to productivity a one size fits all approach doesn’t work. You need to utilize many different tools to keep the various personalities in your business moving in the right direction.

For those of you who have tried to increase productivity you know it is easier said than done. Many organizations spend a lot of time and effort researching and developing strategies to better motivate their staff. For example motivation can range from something as simple as saying “Great work!” to far more elaborate and costly rewards and incentive programs.

The difficulty with productivity initiatives is that they tend to be long term and strategic in nature in order to be successful. Time, cost and complexity (to name a few) are all factors that can impact long term initiatives. Not to say you shouldn’t invest in these areas. Some of the best companies to work for go to great efforts to positively motivate their employees to be productive. However, many organizations spend all their time on these big initiatives and overlook some very simple, cost effective ways to boost productivity. Let’s look at 6 crazy simple ways to boost productivity in your employees.  […]

Interview Karma – Treating Job Applicants with Respect

Is there a cost in having a bad interview process? Well if you are a follower of the Five Interviews system and have read my book The Right Hire you would know that the answer is a resounding “YES!” Every applicant that leaves your organization with a negative interview experience creates the incredible risk of damaging your company’s reputation not only with job seekers but also with customers.

The Wall Street Journal recently posted an article titled “The High Cost of Treating Job-Seekers Like Cattle” written by Lauren Webber. The article discusses how HR professionals and Recruiters are often overwhelmed by mass amounts of resumes especially in a poor economy where job seekers are everywhere. Instead of treating applicants with respect, recruiters treat them like cattle. The article goes on to explain that applicants are often shuffled along in assembly line like fashion until one shining star is found to fill the position. The rest are left in the recruitment void wondering what happened to their application.

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    An Oldie but a Goodie: Interview Questions you Should Never Ask

An Oldie but a Goodie: Interview Questions you Should Never Ask

Don’t you wish interviews weren’t so formal? Wouldn’t it be nice to just “wing it” and ask applicants whatever you wanted? I would love to tell you this approach to interviewing is possible but hiring in this manner often ends in disaster. Those of you who follow the Five Interviews system know the importance of a solid interview process and know the “winging it” way does not cut it when hiring for top talent.

In the modern world of interviewing you simply can’t ask an applicant anything you want. As much as you would like to ask how old an applicant is, if they have children or what country they are from, there are laws that prevent you from doing so. These laws protect people from being discriminated against and if you are found to be discriminatory in your hiring practices you could face hundreds of thousands of dollars in owed compensation and fines. […]

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    Increase Engagement, Productivity and Profits through Punctuality – The Cost of Employee Tardiness

Increase Engagement, Productivity and Profits through Punctuality – The Cost of Employee Tardiness

Although Five Interviews is all about hiring top talent, we do like to provide insights into other HR challenges that are commonly faced by businesses. In this article we are going to look at what tardy employees are costing you.

Tardiness is a major problem that all employers face. Being a few minutes late for work, taking extra long lunch breaks or even arriving at meetings after they have begun all have associated costs that add up fast. Many managers view these costs as negligible and chalk them up to the price of doing business. However, the price tag on lateness may not be as minor as you think. Let’s put some numbers to this issue to see if tardiness is worth some attention. […]

Reference Checks: A Big Pain But So Much to Gain!

by Clark Glassford

Ugh! Reference Checks. Who wants to do them? I will be the first to stand up and say “Not me.” To be frank…reference checks are a complete pain in the ass. Trying to track down an applicant’s previous employers and get them to open up about said applicant is downright painful. In fact it’s about as painful as a root canal minus the freezing. You spend a ton of time trying to get the information you need to make a decision as to whether or not you are going to hire this person. Some references you spend days playing telephone tag just to find out that they won’t provide a reference. Others give you one word answers to your questions, while others talk your ear off. References take time, patience and commitment none of which any of us has time for when we are desperate to hire someone. […]

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